Providing paperless and cost effective solutions increasing service levels and productivity of our clients business.

HIPAA-verified

Who are we?

ReliableHelps is an administrative solutions service provider that empowers organizations by providing backend clerical operations. All ReliableHeprs personnel are HIPAA compliant, and operate in the same capacity as being directly employed within your organization. This in turn adds value and recources to your daily operations, as we are compatible of scaling to the needs of your objectives. Leveragind our team of experts leads to a reduction of capital expenditures and operational overhead.

What we offer?

All of these services will be charged based upon production of referral sheets sent to Reliable Helps for filling.

Our mission at ReliableHeps is to provide paperless and cost effective solutions increasing service levels and productivity of our clients business. With the vision of being the leading paperless administrative solutions company in the nation and making our global environment a better one.

  • Filling from virtual fax
  • Authorization Request
  • Eligibility Verification
  • Referral Request

How we do it?

ReliableHelps uses remote capabilities assigned by your IT department. Most cases a remote desktop assigned with VPN connectivity and secure passwords. ReliableHelps staff log in and accomplish their tasks using insurance provider portals to get eligibility and insurance verification. Then the staff member will request a referral from the primary phisitian's office if needed.

The staff member will also keep an eye on any virtual fax or email containing the referral or any other documents assigned to the staff member to route or file in the patient's chart.

How we do it?

The problem we solve

We have seen through the years that large portions of the operating budgets in medical offices are spent on printing an stationary. Printing might seem necessary but HIPAA laws on record retention have change to improve security and preservation.

Let's take office X as an example: office makes an average of 5,000 referral sheets per week.

Printing manually at the office 5,000 referral pages a week total YTD 260,000 pages = 520 reems.

520 reems * $3.00 = $1,520 per year (in paper)

Toner: 3 printer in black color($50 per toner). $150 per week * 52 weeks = $7,800

Printing & Sttionary costs $9,320

Employee hired for medical assistant/office clerk:

Full time: $17/hr * 8hrs/day * 5 days * 52 weeks = $35,360 yearly.

Benefits(medical costs, PTO match)= $35,360 * 30% = $10,608

Recruiting expences: $35,360 * 15% = $5,304

Total Payroll, Benefits & Hiring costs:

$35,360 + $10,608 + $5,304 = $51,304

Total printing & payroll for Office X:

$9,320 + $51,304 = $60,624

We offer a solution that can lower these costs

Move to paperless with ReliableHelps!